Important Update: Planned Maintenance Underway

  • Wednesday, 23rd August, 2023
  • 10:08am

Important Update: Planned Maintenance Underway

Greetings from XiteNodes!

We want to keep you informed about an ongoing Emergency Maintenance that we're currently conducting across our infrastructure. Rest assured, this is a proactive measure to ensure the continued quality and reliability of our services.

Areas Under Maintenance:
- All Nodes
- Panel

Data Safety at the Forefront:
We understand your concerns about data safety. Please note that:
- In1 and In2 nodes have a robust data protection plan in place.
- In3 does not exist, so there's no impact.
- In4, which was intentionally deleted, was a free server and therefore, no data loss worries.
- In5 is secure, with no data loss expected.
- In6 is temporarily affected due to an issue with OCI payments.

Temporary Closure Possibility:
While we're committed to ensuring minimal disruptions, there's a remote chance of temporary closure. Rest assured, we're working diligently to prevent this outcome.

Additional Information:
- The .env file of our Panel encountered unauthorized access, and we're taking corrective action.
- We have a database backup, and while manual transfer is needed, we're striving to expedite the process.
- IN6's payment issue is being addressed through communication with OCI Support.

We greatly appreciate your understanding and patience. Your experience is paramount, and we're working tirelessly to resolve these matters swiftly.

If you have questions, concerns, or need updates, please reach out to our support team through the WHMCS system. Your trust is invaluable to us, and we're committed to transparent communication throughout.

Thank you for being a valued part of the XiteNodes family.

Warm regards,

Mr. Shadow
Founder, XiteNodes - A Xite Company
Company Website

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